24 nov 2008

Asterisk-Java

Asterisk-Java: "Users: Asterisk-Java and Spring
Mapping AGI URLs to Spring Beans

Sajid Moinuddin has blogged about using Asterisk-Java with Spring. His article shows how to implement a BeanNameAwareAGIMappingStrategy that automatically maps AGI URLs to Spring beans without any additional configuration.

References:

* Sajid Moinuddin: Asterisk-Java and Spring

Tags : asterisk-java spring
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Posted by Stefan Reuter on November 13, 2008 2:50:00 AM CET #
AACC: An Asterisk-Java based solution for Call Centers
By: Fernando Borcel – AACC Project Manager

As far as I know, no one has yet succeeded to deliver a high quality open source package for the thousands of small and medium sized call centers around the globe that want to go Asterisk. But having to buy proprietary software for managing the call center, or having to build their own software, seemed up to now the only two available options.

AACC was conceived to fulfill the need of those call centers, and make an impact in call centers similar to the one Asterisk has made in telephony. Now, that’s setting a pretty high mark for ourselves, so, how will we do it?

First of all, we have tried very hard to understand what those small and medium sized call centers need and want. So we are designing a system which is feature rich, yet easy"

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